Returns & Exchanges
At The Ashva, we want you to be completely satisfied with your purchase. If your fashion selection isn't quite right, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Ship It Back
Download and print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing